Black teens told to pay up before eating at IHOP in Maine

Black teens told to pay up before eating at IHOP in Maine

Black teens told to pay up before eating at IHOP in Maine

The manager of an Auburn IHOP wants customers to know that everyone can expect to be treated with respect in his restaurant and no one will ever have to pay upfront for a meal.

Escobar said that the teenagers should not have been charged before eating, and confirmed that the decision was not approved by management on Sunday and subsequently broke restaurant policy. "We treat everybody the same and basically we're here to serve you and give you the best experience ever".

An IHOP manager in Auburn, Maine, is issuing a public apology after a server asked a group of black teenagers to pay upfront for their meal.

A witness and IHOP patron, Avery Gagne posted his account of the event on Facebook Sunday.

Gagne says he finds Escobar's reassurances unconvincing.

"We don't discriminate (against) people for what they are or who they are", he said. "To me, it really, honestly felt like a lot of damage control".

Gagne's post was shared more than 1,800 times in the past 24 hours and brought to the attention of Escobar, who did an investigation.

Escobar said he believes the server's actions were not racially motivated, but that she was anxious the kids would duck out on the $100 bill. "She did it because of having some action before, with a couple groups in the past three months, teenagers coming and ordering tons of food and they just run out of my store without paying it".

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But Gagne says that's not what the server told him and his parents. "The fact that she stated "it's not due to their color" proves it all", said Gagne.

The manager of the Auburn restaurant, Melvin Escobar, told the Sun Journal he does not believe the incident was racially motivated.

'I don't care who has walked out on your establishment.

Gagne added the teens did not appear to be upset, but he and his parents were and thus he posted about it. But Gagne says, "It's not OK".

And that is why he posted what he saw on Facebook.

'IHOP and our franchisees have zero tolerance for actions that are or allude to discrimination of any type. "The franchisee of this location is in the process of reaching out directly to the affected guests to apologize for an individual team member's misguided actions as well as using this as an opportunity to underscore the values we uphold as a brand with his entire team", said the company statement. For 60 years, IHOP and our franchisees have strived to create a warm and hospitable dining experience for all guests, and this isolated incident is not reflective of that ongoing commitment, ' Rebelez said.

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